The tone in communication becomes rougher. Fuelled by so-called social media, personal communication is also changing, becoming more aggressive and less tolerant both in face-to-face interaction and in messaging in social media.

The Arguments Against Aggression project provides adults in public positions (e.g. civil servants, teachers, youth workers, persons in cultural institutions, media people) and citizens with training tools that help them to cope with hate speech and aggression and handle respective situations.