Why?

(Try to find out what feelings and needs are alive in the other person: empathic resonance)

Are you worried/scared?
Do you need safety/order?
Listening to you I have the impression that you are worried/ scared because you think our economy is suffering under volunteer workers. Is that what you mean?

---

What if?

(‘Mirror questions’: how would it be if you were standing in the shoes of that person)

Do you have friends, colleagues or acquaintances who are volunteers? How do you think it will be for them to be called losers? What do you know about their activities? In what way do you think they do not contribute to our economy or welfare?
What organizations are you a member of that are possibly supported by volunteers? In what way can those same volunteers help our economy and welfare?
What branches do you think are suffering most under volunteers?

---

Self-reflection

(Questions you can ask yourself in silence to support yourself in understanding the other person)

How important is safety/order for me?
When do I have the need for it?
How do I feel when this need is not fulfilled?

---

Empowerment

(More information on the issue and tips how to explore the problem and continue the discussion)

Accordingly to the studies volunteers bring many benefits to society, to local communities and their activities can be measured economically. The interesting thing is that volunteers actually aid our economy and, just as important, our welfare.
If there were no volunteers than the offer of several sport, relaxation or medical services would decrease drastically.