Why?

(Try to find out what feelings and needs are alive in the other person: empathic resonance)

Are you feeling suspicious/irritated?
Do you want more clarity/reliability?
I guess what you are saying is that you are suspicious/irritated because it is not clear for you how NGOs exactly spend the money. You really want to know this since you are a taxpayer. Is that what you mean?

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What if?

(‘Mirror questions’: how would it be if you were standing in the shoes of that person)

Do you personally know someone who is working at an NGO? What do you know about their activities and their motivation to do this work? How do you think it will be for them to hear you saying they are exploiting volunteers and misusing tax money?

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Self-reflection

(Questions you can ask yourself in silence to support yourself in understanding the other person)

How important is clarity/reliability for me?
When do I have the need for it?
How do I feel when this need is not fulfilled?

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Empowerment

(More information on the issue and tips how to explore the problem and continue the discussion)

In the area of the non-governmental sector and voluntary work, the monitoring of the dedicated use of financial resources, in particular, is not only control over the implementation of the content reported by the organization to a specific call for proposals and the number of volunteers involved in such content. In addition, each non-governmental organization must promote its own program, on the basis of which, in the selection of applications, it meets the criteria of the service subscriber. Often, the opposite is true that the resources needed for the implementation of the content do not meet all the needs of the program and the group to which it volunteers. Most non-governmental organizations have to make several donations in the quality implementation of the planned program.
Payments to volunteers are strictly monitored.